How to Manage Multichannel Challenges

Find out how Sellecloud’s multichannel features can make life easier for e-commerce sellers. We all know that selling on multiple channels can be great for business, but it also comes with a number of challenges.

Challenge #1

Compliance

It can quickly become too difficult to juggle orders from various marketplaces, each with its own terminology and requirements. Marketplaces are adopting varying terms such as ‘ship date’ and ‘promise date,’ which can be confusing. As a seller’s account grows, compliance becomes a big issue. One accidental mistake could put the merchant’s selling privileges at risk.

Challenge #2

Synchronization across channels

That’s where Sellercloud comes in. We provide a central place to manage the information and automatically synchronize with the various channels and websites, standardizing order data and limiting compliance risks. With Sellercloud, sellers can process all of their orders together, no matter where the order came from. Merchants can ship 10 orders, all from different marketplaces, and the system will automatically choose the right packing slip and shipping method, sending the tracking information to each order source.

Challenge #3

Track historical data

Sellers can track who did what and use specific user roles to limit access to certain features to avoid costly mistakes. Some niche marketplaces are not easily accessible to sellers, but with Sellercloud, you can work with them seamlessly, eliminating the need for a separate development team.

Plus, while most marketplaces only give sellers a limited view of their sales history, with Sellercloud, merchants can access their order data even years later. So, whether struggling with compliance, juggling orders from various marketplaces, or losing track of historical orders, Sellercloud’s multichannel features have sellers covered.